SHANGHAI — Global travel is incredibly resilient, and with international traveller numbers surging, Trip.com Group is entering a new chapter of growth, stressed Jane Sun, CEO, Trip.com Group - a prominent global travel services provider.

The statement was delivered at the group's annual Envision Global Partner Conference held in Shanghai on Thursday, attracting 3,500 guests from 78 countries and regions. The conference gathered travel industry leaders, tourism boards, airline and hotel partners, and creators to explore emerging opportunities and the future landscape of travel.

Sun expressed confidence in the long-term prospects of global tourism, with the group's mission focused on translating this positive momentum into enduring value across the entire travel ecosystem.

At the conference, Trip.com unveiled new innovations, partnerships, and initiatives aimed at shaping the next phase of travel growth.

Against the backdrop of advancing tourism development, Trip.com Group and its partners sustained impressive growth.

In 2025, overall bookings on the company's international online travel agencies (OTA) platform surged by 60 per cent year-on-year, surpassing outbound hotel and flight bookings by more than 140 per cent of 2019 levels. The group's air ticketing business experienced a noteworthy approximately 60 per cent year-on-year increase in premium cabin and upsell value, while accommodation revenue grew by over 20 per cent.

Jane Sun said: “Global travel is incredibly resilient, and with international traveller numbers surging, we are entering a new chapter of growth. Our shared mission is to translate this momentum into lasting value across the entire travel ecosystem.

"By focusing our investments on innovation and service to meet evolving traveller expectations for personalised experiences, Trip.com Group is helping unlock new opportunities for growth and contributing to an inclusive and sustainable future for travel - one that empowers our partners, supports communities, and brings enriching journeys to the world’s travellers as we envision bright horizons together.”

At Envision 2026, the group recognised the winners of the second annual Trip.com Group Tourism Innovation Awards, acknowledging ten outstanding projects, with each project receiving a US$60,000 grant from the Group's $100 million Tourism Innovation Fund. 

During the conference, the group affirmed it will continue to expand its international footprint by establishing new offices and strengthening its presence in key source markets.

Looking forward, the group outlined three pillars of future investment and innovation under its "Intelligence with Care" guiding principles in which AI plays an important role.

These pillars include enhancing decision-making processes through AI-embedded search and booking, providing partners with intelligent market insights, combining AI efficiency with human judgment and empathy, and reinforcing its position as a trusted global platform to ensure stable and compliant operations across markets for partners and travelers.

As global travel undergoes a transformative phase of growth, Trip.com Group reaffirms its dedication to building a more connected, intelligent, and inclusive travel ecosystem. The company is committed to working with partners to foster sustainable long-term growth and create better journeys across the travel industry. 

Trip.com Group, comprising Trip.com, Ctrip, Skyscanner, and Qunar, empowers local partners and travelers globally, including those in Việt Nam, with innovative travel products, advanced technologies, and round-the-clock customer service. — VNS