HÀ NỘI — Global technology leader FPT, together with CR Labs.ai and Carlton Richards, have announced a strategic alliance to provide secure, compliant, and scalable artificial intelligence (AI) solutions tailored for the insurance and private equity sectors.

The partnership unites FPT’s global engineering capacity, CR Labs.ai’s deep industry expertise, and Carlton Richards’ strategic advisory leadership to help highly regulated firms harness AI with confidence. The alliance will deliver end-to-end AI capabilities from design and deployment to monitoring, retraining, and regulatory reporting ensuring solutions are secure, private, and production-ready.

The collaboration focuses on four key areas: AI-Powered Insurance Platforms: Automating underwriting, fraud detection, and claims processing to reduce underwriting time from 20 minutes to just 2 seconds. Agent Productivity Platforms: Enhancing recruitment, training, and sales support through AI, improving productivity by 25 per cent and generating $280 million in new annual premiums for insurers. Customer Engagement: Using FPT’s IvyChat, a multi-agent large language model solution, to deliver real-time policy support and claims assistance cutting errors by 80 per cent and saving 33 per cent in annual labor costs. Private Equity Applications: Offering portfolio optimisation and risk modeling solutions built to meet the toughest regulatory and audit standards.

“As an AI-first company, FPT is committed to empowering global enterprises with secure, transformative AI solutions,” said Phuong Dang, Senior Executive Vice President and CEO of FPT Software Americas. “By combining our expertise, global scale, and AI-augmented workforce, we are driving the next level of digital transformation.”

“AI doesn’t have to be risky or experimental. With the right design and governance, it becomes a secure, production-ready tool for growth,” said Richard Brasser, Managing Director of Carlton Richards. — VNS